FAQ Subscription Questions When does my subscription begin? You will receive your first issue within 4–6 weeks of subscribing. Please allow extra time for international orders. If you have not received your first issue within 6 weeks, please call Denise Crain, circulation director, at 800/868-5866, Monday­Friday, 9 a.m. to 4 p.m., PST. How do I renew my subscription? We send renewal notices by mail prior to the end of your subscription. You can mail your renewal back by post, or you can renew online. To renew your subscription by telephone, please call 1-800-868-5866. I'm moving. Will my change of address disrupt my service? Please make sure to give us 6–8 weeks notice to make certain that your magazine arrives at your new address on schedule. To change your address online: Please e-mail Subscriptions. Make sure you provide both your old and new address in your e-mail. To change your address by mail: Please send both your old and new addresses, preferably by using the current label on your magazine. Be sure to include the effective date of your address change. Mail to: Fresh Cup Magazine PO Box 14827 Portland, OR 97293-0827 Editorial Questions How do I submit a company press release to be printed in Fresh Cup? Fresh Cup contains a press release section titled Counter Intelligence that showcases new products of interest to specialty beverage retailers; highlights changes in personnel at specialty beverage companies; and features special events, company awards, facility expansions, etc., in the specialty coffee and tea industry. We accept prints, slides, transparencies, and digital photos. All digital images must be at least 300 dpi to be printed in the magazine. Selection of appropriate press releases and photos is left entirely to the discretion of Fresh Cup Magazine. Address non-returnable press release items to Chris Ryan, Fresh Cup Magazine, PO Box 14827, Portland, OR 97293-0827. Does Fresh Cup accept freelance articles? Yes, but please query first. Write a brief paragraph about your article idea and how it applies to our audience. The editor will contact you if we are interested in the idea. Please familiarize yourself with the magazine prior to sending a query, and do not submit materials that you want returned. To submit an article idea or to receive a copy of our Writers' Guidelines, e-mail or write to Julie Beals ( julie@freshcup.com), Fresh Cup Magazine, PO Box 14827, Portland, OR 97293-0827. Can I reproduce any artwork that I see in your magazine or on your Web site? No. We commission artists to create these images and have the rights to reproduce them only for our magazine. I am an artist interested in doing freelance work for your magazine. How do I submit work samples? Submit samples to Fresh Cup Magazine, Art Director, PO Box 14827, Portland, OR 97293-0827, or e-mail submissions to cynthia@freshcup.com. Where can I buy the cup on the cover of your magazine? Our cups come mostly from vintage and antique shops, so most are not available for purchase. How can I get in touch with an illustrator or photographer whose work has appeared in the magazine? Send inquiries to Cynthia Kirsch at cynthia@freshcup.com General What is Fresh Cup's address? Our street address is 537 SE Ash St., Ste. 300, Portland, OR 97214. Our mailing address is PO Box 14827, Portland, OR 97293-0827. Please send express packages (UPS, FedEx, Airborne Express, etc.) to the street address. Regular mail from the US Postal Service should be sent to the PO Box. How do I find out about jobs at Fresh Cup? Fresh Cup will post any job openings on its Web site under the "Fresh News" section.

Fresh Cup Magazine
PO Box 14827 • Portland, OR 97293-0827 • 503/236-2587

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